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Privacy Policy – Chachabet

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This privacy policy explains how chachabet-casino.nl collects, uses and protects your personal information when you visit our site. We take your privacy seriously, and this notice sets out your rights under UK data protection law. Chachabet operates as an independent information portal; this policy applies to our own site, not to the gaming platform itself.

Who controls your data

The data controller for chachabet-casino.nl is the editorial team responsible for this site. You can reach us at [email protected] with any questions about how we handle your information.

What personal information we collect

We collect two categories of data when you use this site.

Technical data arrives automatically when you load a page: your IP address, browser type, operating system, the page you came from, and the time of your visit. This information helps us understand how the site is used and where improvements are needed.

Contact form data is what you choose to send us when you get in touch. This typically includes your name, email address, and the content of your message. We collect only what you provide – if you write in without sharing a name, we have no name to store.

We do not collect payment details, account credentials, or government-issued identification numbers. Those belong to the gaming operator, not to us.

Why we process your data

Technical data supports the operation of the site. We use it to monitor performance, identify broken links, understand which pages get read, and ensure the site loads correctly across different devices and browsers.

Contact form submissions allow us to respond to your questions. When you email [email protected], we keep the correspondence long enough to address your query and to refer back to it if a follow-up arrives.

Analytics data – aggregated and anonymised – helps us decide which topics deserve more depth and which sections go unread. We do not build personal profiles or track individual journeys across sessions.

Lawful basis for processing

We process technical data under our legitimate interest in running a functional, secure website. Responding to contact form submissions relies on your consent – by sending us a message, you agree that we may read and reply to it.

Where we use third-party analytics or advertising scripts, those rely on consent gathered through the cookie banner you see on your first visit. You can withdraw that consent at any time by adjusting your browser settings or revisiting the banner controls.

Who else sees your information

We share technical and usage data with analytics providers to generate aggregated reports. These services process data on our behalf and are bound by their own privacy commitments.

Hosting providers store the site's files and database, which means they have access to server logs and any form submissions we save. We choose providers operating under UK or EU data protection standards.

Advertising partners may set cookies to serve relevant ads when you browse other sites. We do not hand them your email address or contact details; the data shared is limited to pseudonymous identifiers and browsing behaviour.

We do not sell personal information to third parties. We do not transfer data outside the UK or the European Economic Area unless the recipient offers adequate safeguards under UK GDPR.

Your rights under UK GDPR

UK data protection law gives you several rights over your personal information.

Right What it means
Access Request a copy of the data we hold about you
Rectification Ask us to correct inaccurate or incomplete information
Erasure Request deletion of your data where no legal obligation requires us to keep it
Restriction Limit how we process your data while a dispute is being resolved
Portability Receive your data in a structured, commonly used format
Objection Object to processing based on legitimate interests or for direct marketing
Withdraw consent Revoke consent where that was the lawful basis, without affecting prior processing

How to exercise your rights

Send a request to [email protected], stating which right you wish to exercise and providing enough detail for us to locate your data. We will respond within one month of receiving a valid request.

If you believe we have mishandled your information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection. You can reach them at ico.org.uk or by calling 0303 123 1113.

How long we keep your data

Technical logs are retained for up to 90 days, then deleted or anonymised. Contact form submissions are kept for as long as the correspondence remains relevant – typically one year after the last message in a thread.

Analytics data exists in aggregated form only, with no link back to identifiable individuals. We do not apply a deletion schedule to aggregated statistics.

Protection of minors

This site is intended for adults aged 18 and over (18+). We do not knowingly collect personal information from anyone under that age. If you believe a minor has submitted data to us, contact [email protected] and we will delete it promptly.

Parents and guardians can use software such as Net Nanny or Qustodio to restrict access to gambling-related content on shared devices.

Changes to this policy

We review this privacy notice periodically and update it to reflect changes in how we handle data or in the legal framework that governs us. The date at the bottom of this page shows when it was last revised. Significant changes will be announced on the homepage.

Contact and complaints

Questions about this policy, or about how we have handled your data, should be sent to [email protected]. We aim to reply within 48 hours during the working week.

If our response does not resolve your concern, you may escalate the matter to the ICO using the contact details above.

Last updated: 23 October 2026

Access to this site is restricted to persons aged 18 and over (18+). If you have concerns about how your data is used, free advice is available from the ICO at ico.org.uk, and support with gambling is free and confidential at BeGambleAware.org.

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