Chachabet supports deposits and withdrawals through card payments, e-wallets, bank transfers and cryptocurrency. Processing times depend on the method you choose and whether your account has cleared identity verification. This page covers which options work in each direction, what the operator charges, and how long the money actually takes.
Banking at this operator
We accept a range of funding and payout routes. VISA and MasterCard handle both deposits and withdrawals. Volt, NodaPay and Revolut connect directly to your bank account for quick deposits. Cryptocurrency — Bitcoin specifically — works in both directions, and AstroPay, iDeal by AstroPay, Bank Transfer, Jeton and eZeeWallet are available as additional options.
The operator does not publish which methods serve deposits only and which ones process payouts. If you plan to withdraw through the same route you funded with, check the cashier before your first deposit — prepaid and mobile-payment methods often accept money in but send it back out by card or bank transfer.
The money out, and how long that really takes
Requesting a withdrawal takes three steps:
- Log in and open the cashier or account section.
- Choose your payout method and enter the amount you want to withdraw.
- Confirm the request — your first withdrawal will trigger identity verification if you have not completed it already.
The operator does not publish a processing window for any of its payout methods. Cryptocurrency withdrawals generally clear faster than card or bank transfers, but without a stated timeframe you should allow several working days for the money to reach you. Weekends and public holidays can extend the wait.
Verification holds the payout until it is complete. Expect to upload a photo ID, proof of address and a picture of the card you deposited with before your first withdrawal is released. Processing the documents can add 24 to 72 hours to the wait, longer if the compliance team asks for a second document.
What the operator charges
The operator does not publish withdrawal fees, minimum withdrawal amounts or monthly caps. You will see any charges or thresholds applied to your account in the cashier when you request a payout — checking there before committing a large deposit is the only way to know what applies to you.
Currency conversion is handled silently if you deposit in one currency and hold your balance in another. The operator does not disclose its exchange rate or whether a margin is added. Playing in the currency you deposit with avoids the question.
Deposit options
Funding your account works through the same list of methods. The operator does not publish a minimum deposit figure, so the threshold you see in the cashier will depend on the method you select and the currency your account is set to.
Card deposits are instant. Bank transfers take one to three working days to show in your balance. E-wallets and cryptocurrency clear within minutes once the transaction is confirmed on your end. Bitcoin deposits require a number of blockchain confirmations before the funds are credited — this is typical for crypto payments and usually completes within an hour, though network congestion can slow it down.
The documents you will be asked for
All licensed operators verify your identity before processing a first withdrawal. We will ask for:
- A photo of a government-issued ID — passport, driving licence or national identity card.
- Proof of address dated within the last three months — a utility bill, bank statement or council-tax notice.
- A photo of the card you deposited with, showing the first six and last four digits — the middle numbers can be covered.
The compliance team reviews the documents and emails you once verification is complete or if they need something else. The process adds a day or two to your first payout; later withdrawals go straight into the queue once your account is verified.
When a payout is late or refused
A withdrawal request can be delayed or declined for a handful of reasons. The most common are incomplete verification, a bonus still active on your account, or a mismatch between the payout method and the one you deposited with. Some operators require you to withdraw using the same method that funded the account, up to the amount you deposited that way.
If your payout does not arrive within the expected window, or if a request is refused, contact our support team. Have your transaction date, the amount, the method you requested and your registered email ready — the team can check the status and tell you what is holding it. You can reach us at [email protected], or through Whatsapp and Telegram.
Gambling is for entertainment, and it should stay that way. You must be 18 or over to use this site (18+). If you ever feel that play is no longer enjoyable, free and confidential support is available at BeGambleAware.org, and you can call the National Gambling Helpline on 0808 8020 133 any time, day or night.